Privacy Policy

1. Introduction

Welcome to Leap10x ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, company name, and job role when you sign up for our services or request a demo
• Account Information: Username, password, and preferences when you create an account
• Communication Data: Information you provide when you contact us for support or communicate with us
• Usage Data: Information about how you use our website and services, including IP address, browser type, device information, and pages visited
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and store certain information

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your requests and transactions
• Sending you technical notices, updates, security alerts, and support messages
• Responding to your comments, questions, and customer service requests
• Communicating with you about products, services, offers, and events
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues and security incidents
• Complying with legal obligations and enforcing our terms and policies

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
• With Your Consent: We may share your information with your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We are ISO 27001:2022 certified, demonstrating our commitment to enterprise-grade security. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your information
• Withdraw Consent: Withdraw consent where we rely on it to process your information

To exercise these rights, please contact us at hello@leap10x.in.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information about our use of cookies, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take appropriate measures to ensure that your personal information receives an adequate level of protection.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: